Example of due diligence topics for monitoring
When setting up an network and IT monitoring and IT system we include for example the following topics:
- Monitoring of network services (SMTP, POP3, HTTP, NNTP, PING, Netflow, etc.)
- Monitoring of host resources (processor load, disk and memory usage, running processes, log files, etc.)
- Monitoring of environmental factors such as temperature, wether conditions, etc.
- Ability to define network host hierarchy, allowing detection of and distinction between hosts that are down and those that are unreachable
- Contact notifications when service or host problems occur and get resolved (via email, pager, or other user-defined method)
- Optional escalation of host and service notifications to different contact groups
- Ability to define event handlers to be run during service or host events for proactive problem resolution
- Support for implementing redundant and distributed monitoring servers
- External command interface that allows on-the-fly modifications to be made to the monitoring and notification behavior through the use of event handlers, the web interface, and third-party applications
- Retention of host and service status across program restarts
- Scheduled downtime for suppressing host and service notifications during periods of planned outages
Ability to acknowledge problems via the web interface - Web interface for viewing current network status, notification and problem history, log file, etc.
- Authorization scheme to restrict what users can see and do from the web interface
net.extend will perform any due diligence with your company on a very individual case basis. Please contact net.extend for more information about our customer workshops